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For orthopaedic, skin and general OPDs

Your whole OPD, in one system.

  • Tokens from booking to the bill
  • Rx pad that remembers the last visit
  • Pharmacy that reads the doctor’s Rx
  • WhatsApp in your clinic’s name
  • Priced per clinic, not per doctor
Set-up fee
₹0
Set-up fee
Price lock
24months
Price lock
Money-back
30days
Money-back

Token 9 · just arrived

Meena Joshi, 45F

Arrived

One patient, one morning

Follow one patient through your clinic.

Sunita is back for her knee. Nothing is typed twice between the front desk, the consulting room and the pharmacy counter. Here is her visit, minute by minute.

  1. 9:52Step 1 · Reception

    Sunita arrives for her 10:00 follow-up. One tap on Mark arrived. Her token, 5, was issued when she booked; the queue runs in arrival order.

  2. 10:04Step 2 · Doctor

    Dr Joshi opens her visit pad. Last month’s prescription, with every dose, is on the right. Repeat Rx, change one line.

  3. 10:12Step 3 · Doctor

    Finish & print. The A5 prescription comes out on the clinic letterhead, with her instructions in Marathi.

  4. 10:14Step 4 · Reception

    Her row turns To bill. ₹600 consultation, paid by UPI. The bill link goes to her WhatsApp.

  5. 10:21Step 5 · Pharmacy

    The counter loads the same prescription. Quantities come from the dose and duration; batches are picked earliest expiry first. ₹568, GST included.

  6. 21 OctStep 6 · WhatsApp

    The evening before her next visit, a reminder arrives from Shree Ortho Clinic’s own number. On the day, a second one with her token.

OrthopaedicsDermatology & cosmetologyGeneral physicianPhysiotherapyTokens and queueMarathi & Hindi on the RxIn-clinic pharmacyGST billsUPI, cash and cardWhatsApp in your nameBranch roll-upExcel & CSV exportPhone app for every role

For the doctor

Start every follow‑up from the last prescription.

Past visits sit beside the pad with the full dosing. Repeat the Rx, change one line, print on your letterhead. Type 101 and it becomes 1-0-1.

  • Past Rx, one click awayDose, timing, frequency and duration
  • Marathi or Hindi notesPrinted exactly as typed
  • Rx groups and templatesFor your common prescriptions
  • Your letterheadA4 or A5, plain or pre-printed

The printed prescription

Your letterhead. Doses written out.

  • 1 — 0 — 1 · After food · 5 days
  • Patient band on every page
  • Marathi note, as typed
  • Next visit as a real date
More on the Rx pad

Pharmacy in the box

The pharmacy counter reads the doctor’s Rx.

No second software, no separate licence, no retyping at the counter. The pharmacist opens the same patient and the same prescription the doctor just printed.

  • GST tax invoicesGST and HSN on every item
  • Earliest expiry firstBatches and expiry tracked
  • Purchases and returnsSupplier invoices, credit notes
  • Its own bill seriesSeparate from OPD bills

The pharmacy bill

A proper GST tax invoice.

  • HSN, batch, expiry, MRP
  • CGST and SGST split
  • A5 or 80 mm thermal
  • Returns as credit notes

Included in Plus and Premium. Everything the pharmacy does

WhatsApp in your name

Reminders that come from your clinic, not from us.

Reminders, follow-ups, the bill and the prescription go out from your own WhatsApp Business number, with your name and logo, in the chat patients already have with you.

  • Day-before and same-day reminders, with the token number
  • Follow-up due, missed appointment, birthday wishes
  • Bill and prescription as a secure link that works for 7 days
  • Patients who reply STOP are opted out, automatically
How WhatsApp works in HealthRich

For the owner

The day’s money, before you leave the clinic.

Collections by UPI, cash and card, what is still due, who was seen but not billed, and each doctor’s day, on your phone. With more than one branch, one view adds them up.

  • Each branch keeps its own queue, token counter, bill series and letterhead
  • “All branches” roll-up for the owner, on the phone and the computer
  • A report library with Excel and CSV export: collections, dues ageing, no-shows, doctor-wise

Business AI

AI that helps fill the appointment book.

It reads your appointments, bills and follow-ups, and shows who is drifting away, where money is waiting and what is worth doing this week. It does not write prescriptions.

  • Retention Manager
  • Opportunity Finder
  • Business Advisor
  • Patient brief
  • Audiences and campaigns

No patient data is sent to any outside AI service. Suggestions only: nothing happens until you click.

Included in Premium, an add-on on Essential and Plus.

How the AI works

Why clinics switch

Four reasons clinics move to HealthRich.

Priced per clinic, not per doctor.
Reception, doctors, the pharmacist and the owner each get their own login at no extra cost. Plus is ₹1,999 a month, billed yearly, for up to 4 doctors.
The pharmacy is included.
Stock, batches, expiry and GST bills on the same patient and the same Rx, in Plus and Premium. Elsewhere it is often a second licence.
WhatsApp in your clinic’s name.
Messages go from your own WhatsApp Business number, so patients reply to you, and the chat stays with the clinic.
Your records come with you.
We move your patients, prescriptions and bill numbers from HealthPlix, Practo or Excel. Reports export to Excel or CSV whenever you want.

Your data comes with you

We move you from HealthPlix, Practo or Excel.

A live orthopaedic clinic moved from HealthPlix to HealthRich with all of its records. The staff closed HealthPlix one morning and opened HealthRich the same morning, with the bill numbers carrying on.

What came across

  • Every patient, with their old patient ID
  • Visits with the full prescription: dose, timing, duration
  • Bills with their original numbers; the series carries on
  • Payments, appointments and today’s tokens
  • The Rx library: medicines, complaints, diagnoses, advice, tests

Free with yearly Plus and Premium. Do it before your current licence runs out: once access lapses, getting records out is harder.

Data safety

Patient records belong to your clinic.We keep them that way.

Clear safeguards. Defined access.
A record of what changes.

Read our data-safety approach

01

Stored in India

Patient records are stored in Mumbai. They are not stored outside India.

02

Each clinic, separate

Your clinic can access only its own records.

03

Access by role

Choose what each member of staff can see.

  • Doctor
  • Reception
  • Admin

04

Every change, recorded

A clear audit history, for the clinic’s admins only.

  1. 9 Oct · 10:24 amPrescription updated
  2. 9 Oct · 9:12 amVisit note added
  3. 8 Oct · 4:36 pmPayment marked as received

05

Consent on record

Patient consent and WhatsApp opt-in, recorded separately.

  • Patient consent
  • WhatsApp opt-in

06

Phones lock themselves

A PIN after 10 minutes away; shared phones sign out after 5.

Understand every safeguard

Book a demo

A 30-minute call on your screen. We walk through a walk-in, a prescription, a bill and the pharmacy counter, then answer what your staff ask. Bring your reception head.